Virgin Media Parental controls) 2. Your link takes me to the internet security page, and it shows how to switch on parental control. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. Go to Settings -> Protocol and change the default protocol to OpenVPN(TCP) and try to connect. on 19-10-2022 07:04. Click: Web Safe. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Change the current protocol. If your websafe option is off, then the toggle will be greyed out. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Hi there, thank you all for your help. Stream from Virgin Media. Stay safe online. Chatter and natter. 2. This allows you to choose the type of content you can restrict. This includes restricting children from accessing inappropriate or adult content. Hi thank you fir the reply. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't. I added it to the 'allowed websites' list, and it's working fine. Forgot to check for a few weeks (sorry) 🙂. FYI be aware that this solution requires you make the change to every device connecting to the network unless you wish the remain devices to be restricted by Web Safe. I have the same problem as well, I have just checked my online security controls and it's all turned off. Log in to your Virgin Media account using your email address and password. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Not able to access websafe_setting page (able to go to update_profile page). So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. To turn on Web Safe, simply sign in to your My Virgin Media account and select My Apps. Select each tab you want restricted to on. Malware can also record or steal information like bank details or account logins. Reply. on 05-02-2023 14:03. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Search. QuickStart, set up and connections. Click the Settings icon on the right side of the menu bar. Virgin Media and you have confirmed Child Safe is on. Once you’ve registered for eBilling, we’ll send you an email each month notifying you when your bill is ready. Navigate to the My Apps tab and select Web Safe from the menu. If I do the same on any other Wi-Fi network it all works instantly. Virgin Media’s content filter system comes with two main levels of protection – Virus Safe and Child Safe. Press and hold the Power button until you see the power menu options. If the person's VM landline is provided via the connection on the back of the VM hub, this is referred to as a connection in 'Purple Zone'. io. on 06-07-2023 14:58 I've been trying for many days to turn off web safe but it is. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Child Safe switched OFF but blocking sites. Ip address being blocked so i cant acces some web sits. I`ve contacted support 4 times, they try and cant and raised two tickets with IT support but still nothing. 8. QuickStart, set up and connections. Web Safe blocking access to sites when using Edge browser but not when using other browser protonvpn. At Virgin Media, we pride ourselves on our parental controls. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. Post back here if you wish to see the issue resolved, i. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Virgin Media customers can get unlimited online protection. Welcome to the community and thanks for taking the time to post your issue on the forums. I tried using the "Blocked Websites" feature to add websites that we always want Child Safe to block access to. 1 To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. We created Web Safe for our customers to make browsing safety a no-brainer. I’ve tried re-booting the hub etc but no joy. Go to your TV Guide. Close the preferences window and navigate to Develop > Experimental features. More about Web Safe. With the advancement of technology, it is crucial to understand the methods to navigate through parental control settings. In Safari on a Mac, click Safari > Preferences. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you. For VIRGIN MEDIA WEB SAFE. on 15-04-2023 15:47. Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. I've tried logging out and in again a few times but the result is still the same. Please look out for the envelope on the top right of your. 100. Discover the web for yourself. See for more details. 0 Kudos. Child safe is an additional feature to Web Safe which, once turned on, will block. This is only on my mobile account. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. SpeedQuickStart, set up and connections. It’s important to remember that Web Safe. 4, it stopped transmitting and appeared disabled in the GUI. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Also, that you're using the Virgin Media DNS servers (they are 194. The forum team are best placed to help further and the issue has been flagged to them; be aware it can take them a few hours / days to respond. My child safe options are switched off. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. 2. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 1. Welcome to the community and thanks for taking the time to post your issue on the forums. Virgin Media Hub. Enter your PIN. Click Extensions. Speed Just to set expectations the issues with Child Safe have persisted for over 12 months. Click Settings. Thanks for posting and welcome to the community. If you're still having issues changing your settings, please let us know. Virgin Media: Web Safe. While the internet is generally a safe place for people to communicate, obtain information and consume media, it's becoming. So either than did the trick, or my submission for the site to be reviewed as safe (but this was only 10 mins prior to it working again). To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. Chatter and natter. not the VM Hub. Keep bank details secure. Tap the toggle switch to disable app limits and then tap the back arrow in the upper-left corner. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Here you’ll find all the help you need for Virgin Media related problems and issues. Browse Virgin Media Virgin Media Community. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. 8. Apply the Public DNS to the computer / device / your own Router i. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. If you got your own router then they will usually offer you a built-in timer to do this. 3. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. e. It’ll help to protect any device that’s connected to your Virgin Media home network. com. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. Make sure the setting is saved and applied. Go to My Apps. Select Parental Controls. To turn off your guest WiFi network, visit your network settings by entering 192. Highlight the show you want. 8. Virgin Mobile. Highlight the show you want. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. Select Help & Settings. should permanently disable call waiting. Adjust the settings. Account - Cable. If the sites are still blocked, then the fault is not with VM. When watching virgin media go via the web app (. The process of disabling UPnP is unique for each router. We give all our customers a complete, market leading security package called Virgin Media Security, free. Click OK if prompted. 0. 8. we are aware of an issue with Web. Turn on SafeSearch VIP. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Options. Child safe issues, Virgin Media customer. May just be a. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. Here are our top tips to help you on your way. Child Safe Turned off but blocking sites. More about Web Safe. Requires activation. We would like to show you a description here but the site won’t allow us. I do not want to block all game sites, just selected ones. 4 will bypass this and 'should' allow the laptop to connect properly. I'm going to send you a private message so we can look into this for you. Press the. Our cookies are here to help. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. SpeedBack up your device using iCloud or your computer. . To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Here you’ll find all the help you need for Virgin Media related problems and issues. VODAFONE. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and gives a message about not saving, if anyone can help with this i would much appreciate that , thank you. Virgin Media; My Virgin Media;. Follow the instructions on-screen. An adult using a social networking site, chat room or online forum can pretend to be anyone – like a 13-year-old girl looking to make new friends. There's no firewall settings that I can see, and one time I got to see a page saying. SpeedMy email header says that my network settings prevent content from loading privately. 1. I have even tried blocking specific sites and childsafe is still not blocking it. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Post back here if you wish to see the issue resolved, i. 1 or whatever else you like. Virgin Media accepts no responsibility for personal online activity. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Vodafone Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. in the display area. VODAFONE - TURN OFF CONTENT CONTROL (MAYBE TRY WITH SAFE ON FIRST Link Here. two i seem to have fixed but the other the Polish institure and sikorsky museum, i still cant access. Child safe is marked as off on my account, however however websites are being blocked. Click: My Apps. Can somebody please advise how to turn the Child Safe Lock off?. 8 and 8. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. However, it is not actually blocking the sites we entered. You don’t need to be a web wizard to know how to take care of your kids online. Security matters. 1 ACCEPTED SOLUTION. Here are our top tips to help you on your way. Can somebody please advise how to turn the Child Safe Lock off?. You could also use a VPN to save you from using a proxy site all the time. QuickStart, set up and connections. Policy Overview. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. The best way around it is to Tether his phone to his laptop to get access to the website in question and the browsing ability should carry on over WiFi. Hi , Thank you for coming back to us about this ongoing issue. This is a place to discuss everything related to web and cloud hosting. Stay safe online. Click here to see the listingsStep 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Web browser (Microsoft Internet Explorer 4. The VM hub allows you to manually switch the wifi off and on everytime you want to do it. Same as if you try to watch pronhub on mobile data (without turning off adult filter from your provider), switch to your VPN bypasses all the operator filters and blocks. To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. i am finding that some websits are blocking me claiming my ip is the issue. Tap the back arrow in the upper-left corner to return to the Screen Time menu. You’ll pay nothing for 3 months (with no payment details. Power remains on during this. In the section Web Safe set :-. From shared hosting to bare metal servers, and everything in between. 2. . Virgin Media Web Safe Step by step guide 8 You then have three options to customise. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Any connected devices must feature a network port. 2. Or you can select the Catch Up & On Demand option from the Home menu and take your pick. AutoModerator • 4 yr. Parental controls are a set of tools designed to protect and keep children safe online. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. That said, the more you know about the web, the better understanding you. SpeedThis help content & information General Help Center experience. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. This is a fast and very easy trick that can work even if you're not a Virgi. If you want to know any more then refer to the phone user guide page 11 in the page footnotes. icon on the upper-left edge of your screen. 18-04-2022 18:13 - edited 18-04-2022 18:14. 6. 5. 0 Kudos. Remember that parental control settings are only one part of online safety. Sign in or register for My Virgin Media,. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Your daughter has correctly learnt that Child Safe is only a DNS redirection process and as one can easily change the DNS of a device the Child Safe filter can be bypassed in seconds and the VM Hub does not have options. I just got a URL from the IT team for the VPN. Open comment sort options Add a Comment neilalexanderr • 5 yr. opens perfectly in both Firefox and in Edge. I turn off web safe and turned it back on and it now seems to work. - 5429856. Uninstall on Mac Uninstall on iOS Uninstall on Android Virgin Media's award-winning. Browse. We’ve just got Virgin Media Broadband. 8. 8. 4. We. For fraudulent e-mails, forward to phishing@virginmedia. i have tried to enable childsafe and disable it again and it makes no difference. Joining in. Virgin Media help and support. Virgin Media takes online safety seriously. There’s many more methods that are probably better including using a VPN service – but the ease with which these filters can be bypassed. I have confirmed this via phone call with virgin media. If you are new to Virgin Media, the Child Safe content filter is usually enabled and this does block the most VPNs. is this honestly the process I have to go through to turn it off, come on @virginmedia, please make this an easier process than adding one of your executives on linkedin!Mobile Your Account. . Follow these easy steps: 1. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block. Using a VM Web Safe options, the Child Safe controls are enabled / disabled for all devices. I will try that and let you know any possible solutions that virgin come back with - 5252644. Not blocking adult content. If you see two software update options available, choose the one you want to install. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly setLogin in the the Virgin Media online account and try the to enable websafe. The question was whether to disable the modem's firewall and rely on the router's only. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. We can certainly assist you with your web safe issues, we would need to bring you in for a private message to discuss this and resolve. Go to Settings > General, then tap Software Update. Click the Settings icon on the right side of the menu bar. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. 1 for Families |. . A couple of days later, did the same for 5 and it stopped transmitting and appeared disabled in the GUI. By default it will automatically pick up Virgin Media's DNS servers and so be susceptible to their quirks and foibles, manually changing the DNS to, say Google's DNS servers on 8. Stream from Virgin Media. If you wife takes the laptop back into the office, then she will need to revert. FYI see Web Safe | Virgin Media Help-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 222. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. 8. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. Set “Private DNS provider name” to: dns. Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. Make a fresh start. Virgin media parental control turn off. BT - TURN OFF SMARTSETUP Link Here. 1 into the address bar of your browser. IPCONFIG reports DNS servers as 194. e. You can also easily manage your guest network settings on the Virgin Media. All you need to do is report it through My Virgin Media: Sign in to My Virgin Media. Cleanhands50. my number's been ported now and although I wasn't able to log into the virgin mobile app to disable it I was able to log in via my phone's web browser. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 100). Posted: Fri Aug 22, 2014 11:22 am. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. The easiest way to access websites blocked by your ISP is by connecting to a VPN. It’s been going on for weeks but occasionally the emails return to normal. Select Disable Parental Controls. Click on Manage Web Safe. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. 8. ago Web Safe is not. Reply. 4. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Im unable to access apps from google play store for my mobile samsung ace ,it shows "you have nt accesed the google play store app or the white; How can i get the google play store or android market on a kurio 7s? Turn off parental control virgin media Joining in. Virgin Phone Switchover. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Changing network settings to use any Public DNS should re-gain full access for the device. Networking and WiFi. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. The VM forum team might be able to help. This three-dot menu icon is in the top right corner of the web browser. You can also sound alarms and send your location information to others. Top five tips for parents. Gateway 192. Options. Options. This video is about how to use any website that has been blocked by Virgin Media. If your Virgin Mobile is connected to your home broadband, you can browse protected. Similarly, while it's a better decision to keep your SSID hidden, it's not a fool-proof security measure. See. 8. Stream from Virgin Media. Networking and WiFi. Virgin Media has announced Web Safe, a new family-friendly set of parental controls. Virgin Mobile. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Security matters. I'm a Very. Learn more. Enter the email address to which you want to forward the messages. Hi , Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings! You can read more about Parental Controls on our website. PLUSNET HOME BROADBAND. on 18-01-2023 20:59. Choose which device you would like to set it up on. 2 Log in to your Virgin Media account using your email address and password. It may take up to 24 hours for the change to be. Use the authenticator app to scan the QR code displayed on your browser screen. It is managed from the Virgin Media online account. My elder son is clever enough to disable the built-in Windows control (he has admin rights), so I recommend everyone to chose some. This bypasses Virgin media website blocking, allowing you to access. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. Account - Cable. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. AutoModerator • 4 yr. My Virgin Media App. Options. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright.